Returns & Refunds Policy
At Lykke Kaffegårdar, we take pride in the quality of our beans; however, due to the perishable nature of coffee, we can only accept returns on non-food items or unopened coffee bags within 14 days of delivery. If your order is damaged or incorrect, please contact our support team immediately for a replacement or full refund.
Initiate Your Request
Contact our customer service team with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Ensure the items are in their original, unopened packaging and securely box them to prevent damage during transit.
Ship to the Roastery
Affix the provided return shipping label and drop the package off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing